Privacy Policy

This privacy policy sets out how SCH (Supplies) Ltd uses and protects any information that you give us. This supersedes any previously published privacy policies.

SCH (Supplies) Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this privacy statement.

This privacy policy may require updating from time to time so you should check the website frequently to ensure you are happy with any changes.

We are fully compliant with the General Data Protection Regulations (GDPR).

What data do we collect?

We collect the minimum amount of details in order to deliver and process your order. This includes your name, delivery address, phone number and email address.

We do not collect or store any payment information, as this is managed by our secure checkout Pay360.

How do we collect your data?

We only collect personal data that you explicitly give us whilst making an order.

We collect website statistics via Google Analytics.

SCH may also receive your data indirectly from orders made with dealers of our machinery. This data is used only to deliver your product.

How will we use your data?

We only use your data so that we can process and deliver your order.

We do not pass your details onto third parties, other than occasionally using delivery companies and couriers, or unless we have been required by law to do so. Please contact us before ordering if you would like to know more about this.

How do we store your data?

We are committed to ensuring that your information is secure. We have suitable physical electronic and managerial procedures to safeguard and secure the information we collect. All electronic information is held on our secure server but we do not retain any financial details.

Information is stored on secure accounting software and our CRM database. We will only contact you if required to do so for the purposes of fulfilling an order, responding to a request for information, or for accounts purposes.

Due to legal requirements, SCH will keep your contact details for 5 years. Once this time period has expired, we will delete your data.

Marketing

We occasionally send marketing emails and newsletter to people who have already opted in to receive these communications from us.

If you no longer wish to hear from us please click the unsubscribe button at the bottom of the email, or contact us directly to be removed from the database.

Privacy policies of other websites

The SCH website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.